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Frequently Asked Questions
What is your shipping Policy?
Here you would want to explain to your customer what to expect with their Prints and Originals. It’s important to clearly write out both so your consumer knows when to expect their art. If you are connected to a print vendor, then their shipping rates will apply for your prints. It is important to include time for production here as well, for example, if you have your production date set out a few days you will want to include those days into the production time. When it comes to your originals, you are able to set up your shipping rates as preferred. You will also want to make it clear that there is a difference between the two!
EXAMPLE:
FOR PRINTS Shipping times range from 2-7 business days. You will receive a tracking number as soon as your order has been shipped.
SHIPPING PRICES for prints are calculated based on your cart total as follows:
| Cart Totals | Standard Shipping | 2-Day Shipping | Overnight Shipping | International Shipping |
| $0 - $49.99 | $9.49 | $14.99 | $19.99 | $11.89 |
| $50 - $149.99 | $16.99 | $24.99 | $34.99 | $21.247 |
| $150 - $199.99 | $19.99 | $29.99 | $39.99 | $24.99 |
| $200.00 - $249.99 | $26.99 | $39.99 | $54.99 | $33.74 |
| $250 - $499.99 | $29.99 | $44.99 | $59.99 | $37.49 |
| $500 - $999.99 | $49.99 | $74.99 | $99.99 | $62.49 |
| $1000 + | $99.99 | $149.99 | $199.99 | $124.99 |
FOR ORIGINALS & LIMITED EDITIONS Shipping times range from 3-9 business days. Tracking information will be emailed to you as soon as available. Shipping for these items will be based on weight:
| Cart Weight | Ground Shipping | Expedited 2 Day Shipping |
| Up to 5LBs | $ 9.95 | $19.95 |
| 5 - 10 LBs | $15.95 | $29.95 |
| 10-15 LB | $19.95 | $39.95 |
| 15 LB + | $29.95 | $49.95 |
( Please note these are only examples and not actual shipping prices according to weight)
What is your Policy on Returns/Exchanges/Refunds?
It is our policy at Amal Hassani Art to ensure you’re completely satisfied with your purchase. If for any reason you’re not satisfied with your purchase, please contact us here abstractsbyalmal@gmail.com and include your order number and a brief description of what’s going on. Someone from our office will contact you to see how we can help.
There’s a 15% restocking fee that is applied for any order canceled or exchanged.
How can I keep up with your new work?
We would love for you to be the first to know about any new work! You can keep up with new art pieces on facebook at Amal Hassani Art https://www.facebook.com/AmalHassaniArt
Another easy way to stay in the loop is by signing up for our newsletter [insert link to newsletter sign up] !
You can also follow us on our social media pages as we are constantly posting about new work!
Instagram: https://www.instagram.com/amalhassaniart/
Facebook: https://www.facebook.com/AmalHassaniArt
